Crystal Zen HK accepts the following forms of payment for online purchases:

• Visa
• Mastercard
• American Express
• Shop Pay
• Apple Pay
• Google Pay

Credit Cards
When paying with credit card, please fill in the required credit card details including the security code (CVC2/CVV2).

Your credit card will only be debited once your order has been confirmed.
If your payment is declined, please contact your bank or financial institution for assistance.

Payment gateway is powered by Shopify Pay.

Please be aware that credit card companies may charge additional fees for credit card purchases made abroad. 

Make sure your use a credit card with valid credentials. Please contact us If you still have issues while checking out.

We intergrated Shopify Pay in our online store, which is used by trusted names and brands.

The 3D-Secure protocol is an additional security layer that further prevents credit card fraud for online payments.

During the checkout process, customers with a 3D-Secure credit card are asked for an authorization password that is assigned by their issuing credit card company. With this additional authentication check, security is increased for the credit card holder and the Online Shop.

The bank that issued your credit card can assist you if you are having difficulties with this process.